Juneyao Airlines Review - Flight Ratings

Our personal Juneyao Airlines review

If you travel often in China, Macao, Hong Kong or nearby countries, this Juneyao Airlines review will help you decide whether the carrier is worth trying. Founded in 2005, Juneyao has plenty of experience and has survived a competitive Asian market. It became a Star Alliance Connecting Partner in May 2017, so passengers transferring from a Star Alliance member can earn benefits when flying with Juneyao.

What are the pros

The website is easy to use and laid out so you complete the booking step by step, finished sections are highlighted so you don’t skip a stage, and it keeps a record of every ticket you buy, so there’s no need to call and confirm.

Baggage allowances vary by class. Business-class travellers may carry two pieces of carry-on; economy passengers get one. The standard carry-on weight is 5kg per domestic passenger. International flights allow more:

• First class: 40kg total, including carry-on and checked bags.
• Business class: 30kg of carry-on and checked baggage.
• Economy class: 20kg of combined luggage.

Passengers with infants can get a pushchair, though at extra cost. End your trip before using a ticket, in part or in full, and you’ll receive a refund on the unused portion. You can also pick your preferred seat in advance subject to availability. For support, live chat, email and phone are open around the clock.

What are the cons

Any carry-on over 5kg has to be consigned, and excess checked baggage costs extra, and that 5kg free carry-on is lower than the 7kg most airlines allow. There’s a maximum luggage value statement of RMB 8,000; anything above it the airline won’t accept, so you’d need another option. Juneyao won’t refund you if you end your trip at a stopover, and all refunds carry a special service fee. The airline also rarely runs promotions to lower fares.

Conclusion of our Juneyao Airlines review

Juneyao is an average carrier, the benefits and drawbacks are roughly even in number. Note too that there are no pre-booked meals, so you may have to settle for whatever is available on the flight, and the fares are a drawback, especially in peak season.

Flying Juneyao on a sourcing run through China? Book a Chinese interpreter before you land so supplier meetings and factory visits don’t get lost in translation.